FAQ's

When it comes to your food, our top priority is ensuring your health and safety, and we work hard to ensure that you get the freshest food in the safest manner possible. We store and transport products in accordance with market standards and regulations. We carefully control the conditions in which your products are stored and transported, from the moment they are delivered to us to the time you receive them at your doorstep. Fresh items stay chilled and frozen items remain frozen.

We deliver to you five days a week, from Sunday to Thursday. Our order hours are from 8:30 am to 2:30 pm.

We ask that you please check your order upon delivery. If you’re not completely happy with your products, please reach out to us via mail and we’ll assist you from there.

You’ll have the opportunity to enter a promo code during the payment stage of the checkout process. Simply enter the code (e.g. 'Candy200') followed by the 'Enter' button on the right. Once the code has been successfully redeemed, the total amount will be updated. If there are any issues, you will see a small red box explaining the issue.

If an item is missing from your order or you have received a damaged item, please refund the order upon delivery or contact us for support via mail

The delivery for your order usually take from 48-72 hours.

No. If you cancel an order before its scheduled delivery, we will not charge you.

In order to make your shopping as convenient as possible, we offer a selection of payment modes : Online by credit/debit card, Cash upon delivery & Card upon delivery.